+Our payment terms are subject to change. For our most up to date terms, please see our Terms & Conditions page.
We offer the following methods of shipping that can be selected during checkout:
FedEx 2nd Day
FedEx Standard Overnight
FedEx Priority Overnight
UPS 2nd Day
UPS Next Day Air
+You can also choose to use your own shipping courier by providing us your shipping account number during checkout.
+All packages are fully insured for the full value of the shipment. You may request to defer insurance, at your own risk by requesting an exemption form by emailing email@example.com
+All international shipments are fully declared for the full value of the order, no exceptions can be made
+Shipping cut-off times for most orders that have been submitted and paid is 4:00 PM, Monday through Friday, excluding federal Holidays.
+These shipping terms are subject to change. For our most up to date terms, please see our Terms & Conditions page.
Return Window: 30 Calendar Days
A. We offer returns for your items 30 days from the shipment date of your order
B. After receipt of your items, please test and inspect to ensure that they meet your quality requirements
If any items are received damaged due to shipping or do not meet your quality requirements, please email firstname.lastname@example.org with the reason for the return, to begin the returns process.
After validation of the issue by our returns department you will be given a Credit Note # and return shipping instructions. Please make sure to include the Credit Note # with your shipment to ensure proper tracking of your return claim.
If the item is being returned because the wrong item was ordered, the item can still be returned within the return window, but you will be responsible for return shipping costs.
After we receive your items, we will validate to confirm the non-conformance issue and issue you a refund for the item.
Depending on the method of payment refunds may take 3-5 business days to settle.
Our payment terms are subject to change. For our most up to date terms, please see our Terms & Conditions page.